Job Description

Ascendo Resources is seeking an experienced and customer-focused Inside Sales Associate / Customer Service Representative for a reputable client in the supply industry, located in Jupiter, FL . This is an exciting opportunity to join a team that values service excellence, product knowledge, and strong internal collaboration.

In this role, you will serve as a key point of contact for customers, handling product inquiries, technical support, and order management. You’ll assist with sales processes, provide updates on order status, and work cross-functionally with sales, marketing, and service teams. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.

Key Responsibilities

• Respond to customer inquiries regarding parts, equipment, and chemicals via phone, email, and in-person interactions
• Provide accurate and timely updates on order status
• Process sales and purchase orders, return authorizations, and sales quotes
• Assist customers with product-related technical support
• Collaborate with internal teams to meet customer needs and resolve issues
• Perform general administrative duties such as data entry, filing, and phone handling
• Participate in physical inventory counts and support cross-departmental customer resolutions
• Maintain accurate records and documentation related to customer service activities

Qualifications

• Minimum 3 years of customer service or inside sales experience
• Industry experience in aquatics, distribution, or manufacturing is a plus
• Mechanical aptitude is advantageous
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Bachelor’s degree preferred, but not required

DIVERSITY AND EQUAL OPPORTUNITY

Ascendo is a certified minority-owned staffing firm, we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.

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