Job Description

Position Overview:

As a MAPD - Medicare Advantage Prescription Drug Insurance Telesales Agent, your primary responsibility is to engage with potential clients, primarily seniors and Medicare-eligible individuals, via outbound calls to educate them about MAPD plans and facilitate their enrollment process.

About IDEA Insurance Agency

At IDEA Insurance Agency, we are a forward-thinking company committed to providing care and protection to our clients, ensuring peace of mind and an extraordinary lifestyle. Our mission is to be the leading insurance brokerage by positively impacting the lives of 1 million families.

Guided by our core values—Intentionality, Commitment, Accountability, Results, Excellence, and Purpose—we strive to deliver the highest quality service to our clients and make a meaningful impact in the communities we serve.

If you share these values and are passionate about making a difference, we invite you to apply and join our dedicated team.

Key Responsibilities:

• Outbound Sales Calls: Initiate calls to prospective clients, providing information on MAPD plans and addressing their healthcare coverage needs.
• Needs Assessment: Conduct thorough needs analyses to understand clients' healthcare requirements and recommend suitable MAPD plans.
• Plan Education: Clearly explain the benefits, coverage options, and costs associated with MAPD plans, ensuring clients make informed decisions.
• Enrollment Assistance: Guide clients through the enrollment process, ensuring all necessary documentation is completed accurately and promptly.
• Compliance Adherence: Maintain up-to-date knowledge of CMS regulations and ensure all sales activities comply with federal and state guidelines.
• Performance Metrics: Meet or exceed sales targets, conversion rates, and customer satisfaction goals as established by the organization.

Qualifications:

• Licensing: Possession of a valid state health insurance license ( 2-15 or 2-40 in Florida) and completion of the annual AHIP certification.
• Experience: Previous experience in telesales, particularly within the insurance or healthcare sector, is preferred.
• Skills: Strong communication and active listening skills, proficiency with CRM and telephony systems, and the ability to work efficiently in a remote or office-based environment.

Compensation Overview:

• Base Hourly Rate: $18–$23, depends on experience and performance.
• Commission Structure: Earn commissions on each policy sold, with rates varying by product line.
• Performance Bonuses: Eligible for quarterly bonuses based on individual achievements.
• Annual Incentives: Top-performing agents may qualify for an annual bonus, recognizing exceptional sales performance.
• Employee Incentive Program: Participation in a company-wide incentive program, rewarding consistent over-performance Quarterly.
• Company Benefits Package

This compensation package is designed to reward both individual effort and team collaboration, offering significant earning potential for motivated agents.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@ideainsuranceagency.com

If you would like to be considere IMMEDIATELY for this position send your resume to this email careers@ideainsuranceagency.com with the Title "Telesales Agent applicant".

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