Job Description

Lead Commercial Building Services Technician

Location: Tempe, AZ | Full-Time | Company Vehicle Provided

An established and highly respected commercial real estate firm in the Phoenix metro area is seeking a Lead Commercial Building Services Technician to join their property management division. This hands-on role is perfect for a seasoned maintenance professional with broad experience across multiple trades, excellent judgment, and the ability to guide junior team members.

You’ll be responsible for maintaining, troubleshooting, and repairing systems across a diverse portfolio of over 200 commercial properties—including office parks, light industrial buildings, and retail centers. This is a field-based role with minimal after-hours work and a strong focus on autonomy, collaboration, and quality workmanship.

Key Responsibilities

• Perform general maintenance and skilled repair tasks at various commercial sites, including:
• HVAC systems (excluding chillers)
• Swamp coolers
• Plumbing, electrical, drywall, flooring, and painting
• Light carpentry and minor welding when needed
• Diagnose issues, scope out projects, and prepare time and material estimates for internal or outsourced repairs.
• Use a mobile-based work order system (Yardi preferred) to:
• Create and update work orders
• Add estimates and upload job site photos
• Evaluate when temporary solutions are necessary and execute "stop-the-bleed" repairs in urgent situations.
• Respond to occasional emergency calls (e.g., floods, fire damage, vandalism).
• Support the in-house sign shop with occasional installation or fabrication duties.
• Collaborate with your direct manager and support a close-knit team of technicians—including mentorship and hands-on guidance for junior techs.
• Ensure all work is performed in a safe, cost-effective, and timely manner while adhering to relevant codes and safety protocols.
• Maintain clear records related to time tracking, materials used, receipts, and completed work.

Qualifications & Skills

• Minimum of 7 years of hands-on maintenance experience , preferably in a commercial property environment .
• Broad working knowledge across multiple trades including:
• HVAC and swamp coolers
• Plumbing and basic electrical systems
• Drywall, flooring, and general painting
• Familiarity with smart devices and work order platforms (e.g., Yardi mobile app or similar).
• Ability to scope work, estimate materials and labor, and determine whether to self-perform or subcontract.
• Sound judgment, reliability, and professionalism when interacting with vendors, clients, and team members.
• Ability to take initiative and act as a team lead, even without formal supervisory responsibilities.
• Valid driver's license (company vehicle provided).
• U.S. work authorization; must pass a background check and drug test.

Nice to Have

• Experience working across multiple commercial property types (e.g., office, industrial, retail).
• Comfortable assisting with signage installation and light fabrication.
• Basic proficiency with Microsoft Office and standard mobile applications.
• Trade certifications or technical school credentials in HVAC, electrical, or plumbing are a plus, though not required.

Physical & Work Environment Requirements

• Ability to lift/push/pull up to 75 lbs.
• Capable of standing, walking, climbing, squatting, crawling, and bending for extended periods.
• Comfortable working outdoors and in varying environmental conditions (heat, cold, dust, etc.).
• Exposure to moving machinery, tools, and job site noise.
• Clear written and verbal communication skills required for documenting work and following instructions.

Work Schedule & Culture

• Monday–Friday, approximately 6:00 AM to 3:00 PM
• Minimal OT; after-hours work is rare and only in case of emergencies.
• Supportive, employee-centric culture with an emphasis on collaboration, flexibility, and long-term retention.

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