Job Description

Randstad in partnership with Aflac are currently seeking an Sr Billing Analyst. They would be expected to conduct analysis on all billing processes and results; ensure all customers are accurately billed, agents are accurately commissioned and product credit is accurately processed;

develop and provide reporting, process improvements and billing analysis to leadership.

Principal Duties & Responsibilities

• Performs billing analysis and reporting on customer behavior and products to provide predictive analytics that can be leveraged in improving revenue, payment timing, and customer retention
• Generate monthly standardized and ad-hoc reporting to provide leadership with status, delinquency, and average billing and payment information
• Utilize financial reports to ensure compliance with regulated or contracted guidelines; track and
• Resolve billing discrepancies and issues;
• Develop root cause analysis of issues and develop solutions to remedy reoccurring problems; conducts GAP analysis revenues received versus issued and short and long term trends and impacts
• Works on special projects/process improvements; serves as a subject matter expert on projects that will create or improve the combined billing functionality, usage, or strategy; coordinates activities and initiatives with other divisions, associates and business stakeholders; assists in developing and conducting training or awareness processes for the field regarding process implementation
• Analyze and correct group set up, as needed; ensure group billing accounts are set up correctly and according to requirements
• Analyze all billing processes and data and troubleshoot issues as they come; analyze all billing procedures and identifying opportunities for improvement
• Prepare reports and deliver reports according to deadline
• Analyze and generate monthly commissions reporting and statements; Generate commissions payments, ensuring accuracy of ACH and check payment
• Execute tasks according to the monthly billing cadence; verify, issue and send accurate invoices timely
• Reconcile in-force premium to production credit systems and facilitate necessary changes
• Communicate with clients and other departments, resolving issues, and providing clarifications
• Execute monthly reconciliations
• Presents monthly reports on performance; develops and presents decision-making matters to key management team
• Perform other duties as necessary

Education & Experience

Preferred Bachelors Degree Accounting, Finance, or a related field; job experience maybe used in lieu of educational experience

Experience:

Six years of experience in billing/invoicing/payroll cycles Or an equivalent combination of education and experience.

Job Knowledge & Skills

• Excellent communication and interpersonal skills
• Strong analytic skills and understanding of how billing data and systems interact
• Good organizational and time management skills
• Ability to work independently and in a team
• Strong attention to detail
• Ability to prioritize
• Proficiency in Microsoft Office, data entry, and accounting software programs.

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